Item Master Creation & Maintenance

• Classify products according to the company’s taxonomy structure (Category → Subcategory → Product Type). Follow the company’s product taxonomy structure for retail electronics.
• Create and manage new SKUs / item codes in SAP system.
• Handle SKU extensions to additional purchase organizations.
• Maintain item master attributes such as model number, brand, descriptions, category, delivery type, tax code, UOM, packaging details, and product dimensions.
• Process approved modifications, corrections, and deactivation of obsolete SKUs.

Duplicate & Data Governance

• Perform mandatory checks for existing SKUs, model numbers, and vendor-model combinations.
• Ensure reuse of existing SKUs or pre-order SKUs where applicable.
• Prevent duplicate item creation across vendors or categories.

Compliance & Validation

• Verify brand authorization and vendor eligibility before item creation.
• Validate RAAS / Non-RAAS classification, tax codes, returnability flags, and delivery type.
• Ensure product content and box images are available before activation for applicable items.

Change Management

• Process controlled updates for attribute changes, tax corrections, and delivery type updates.
• Follow maker–checker governance for product master data changes.

Data Quality Monitoring

• Conduct periodic data quality reviews and duplicate analysis.

Support data clean up initiatives and exception reporting.

• Review and validate claims based on approved agreements, contracts, and supporting documents
• Process claims in finance/accounting systems (e.g., SAP, Vistex)
• Coordinate with Sales, Merchandising, and Vendors to resolve claim discrepancies
• Monitor claim status and ensure timely settlement
• Reconcile claims against sales data, invoices, credit notes, and debit notes
• Prepare regular claim reports and analysis for management
• Ensure compliance with internal controls, company policies, and audit requirements
• Handle vendor or customer inquiries related to claims
• Maintain accurate records and proper filing of all claim documentation

• Handling vendor income claims, rebates, credit notes, and commercial recoveries
• Managing trade schemes, promotional claims, and commercial agreements
• Ensuring timely submission and follow-up of claims with vendors
• Reconciliation of vendor accounts and resolving discrepancies
• Monitoring outstanding receivables and ensuring timely recovery
• Coordinating with internal departments (Buying, Finance, Operations)
• Preparing MIS reports related to claims, recovery status, and aging analysis
• Ensuring compliance with company policies and audit requirements
• Supporting month-end closing activities related to income accounting

• 1. Store Incentive Calculation & Reporting

  • Calculate monthly store incentives with accuracy.
  • Coordinate with the payroll team to ensure timely processing.
  • Maintain incentive records and generate periodic reports.

  2. Coordination with Stores & Resolving Queries

  • Liaise with store teams to address incentive-related queries.
  • Provide clarification, resolve discrepancies, and support store staff with data requirements.

  3. Claims Processing & Contract Management

  • Raise GV claims to vendors as per defined timelines.
  • Track claim status and ensure timely receipt of funds.
  • Manage and update trade contracts, including initiating renewals for those nearing expiry.
  • Maintain updated records of all contracts in the system.

• Oversee and manage financial BPO operations for Sharaf DG & Sharaf Retail, ensuring high efficiency, accuracy, and compliance with global financial standards.
• Assist in executing strategic plans to enhance service offerings and support business growth.
• Maintain strong client relationships by understanding financial outsourcing needs and providing customized solutions.
• Supervise the delivery of financial processes such as Accounts Payable, Accounts Receivable, General Ledger, FP&A, and Payroll processing for both entities.
• Ensure cost efficiency, profitability, and effective P&L management for the finance BPO division.
• Support digital transformation initiatives by integrating automation, AI, and analytics into financial BPO operations.
• Ensure compliance with international financial reporting standards, regulatory requirements, and risk management frameworks.
• Lead, mentor, and develop a high-performing team, fostering a culture of excellence, innovation, and continuous improvement.
• Collaborate with internal and external stakeholders, including technology partners and clients, to enhance service quality.
• Identify and pursue new opportunities for process improvement and operational efficiency.

• Manage day-to-day accounting operations including journal entries, accounts payable, receivable, and bank reconciliations.
• Handle general ledger accounting and assist with month-end and year-end financial closings.
• Prepare and maintain accurate financial reports and supporting documentation.
• Ensure timely compliance with statutory requirements (TDS, GST, etc.).
• Maintain vendor and client ledgers with proper reconciliation.
• Assist in preparing budgets and financial forecasts.
• Coordinate with auditors during internal and external audits.